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Frequently Asked Questions
Answers about our transfers, private tours, payment, cancellation and meeting points.
Not at the moment. You send us your request by WhatsApp or the form, we confirm availability and send you a fixed price. Payment is arranged directly with us — bank transfer in advance, or cash to the driver or guide on the day, whichever suits you.
On WhatsApp, usually within an hour during Türkiye working hours and often much faster. Form and email requests are answered within one business day.
For most airport transfers, no — you can pay the driver on arrival. For multi-day programmes involving flights and hotels, a deposit is required because we pay those suppliers upfront.